Public service delivery in Uganda: a reconsideration of grand corruption

E-Governance, corruption and public service delivery: A comparative study of Fiji and Ethiopia

Many developing countries are now realizing the need for e-Governance in order to provide customer-focused, cost effective, and easy to use services for citizens and businesses and to improve the internal workings of government. Fiji and Ethiopia are two such countries where, in spite of political instability and other governance related problems, eGovernance initiatives are in progress. This s...

Decentralisation and Rural Service Delivery in Uganda

Public Accountability, Corruption Control and Service Delivery: Governance Challenges and Future Options1

1.0 Introduction Public accountability pertains to the obligations of persons or entities entrusted with public resources to be answerable for the fiscal, managerial and program responsibilities that have been conferred on them, and to report to those that have conferred these responsibilities (INTOSAI).4 From this definition of public accountability it is clear that the public entities that ut...

the impact of e-readiness on ec success in public sector in iran the impact of e-readiness on ec success in public sector in iran

acknowledge the importance of e-commerce to their countries and to survival of their businesses and in creating and encouraging an atmosphere for the wide adoption and success of e-commerce in the long term. the investment for implementing e-commerce in the public sector is one of the areas which is focused in government‘s action plan for cross-disciplinary it development and e-readiness in go...

Developing a citizen-centered model in the Iranian public sector with a new public service approach

Purpose: Citizen-centered government agencies are a prototype of new public service approach which, in effect, calls for citizenship orientation of state-owned agencies. This study aimes at developing a citizen-centered model in the Iranian public sector with a new public service approach.  Methodology: To realize this purpose, the main themes of the main subject of the study were identified u...